Subprocessors

Prinsur Tech CO., LTD. uses the following service providers to operate saidtrack. Each processes personal data only for the purpose listed, under a data processing agreement or equivalent contractual terms. How each category of data flows to these providers is described in the Privacy Policy. We update this page when the list changes.

Current subprocessors

• WorkOS, Inc. (United States): authentication and identity. Processes account profile data (name, email, sign-in sessions), including profile data received from Google or GitHub when you use social sign-in.
• Plus Five Five, Inc., operating as Resend (United States): delivery of authentication emails. Processes your email address and the message content composed by WorkOS: sign-in codes, email verification, password resets, email-change confirmation, and invitations.
• Soniox, Inc. (United States): realtime speech-to-text and translation. Processes streamed meeting audio to produce the live transcript and, if you enroll a voiceprint, the speech you read aloud, solely to mark where you are in the text on screen. Neither is stored by us. If you turn on live translation, it translates the meeting speech into the language you choose. Also receives the custom vocabulary you add in settings, solely to help it recognize those words.
• Anthropic, PBC (United States): large language model. Processes transcript text, meeting objectives, and attached knowledge text to generate summaries, suggestions, and emotion signals; retains API inputs and outputs for up to 30 days under its standard policy.
• Vercel, Inc. (United States): web hosting for saidtrack.com, plus cookieless site analytics and performance measurement.
• Render (United States; services hosted in the Singapore region): hosting for the saidtrack backend, which runs live meeting sessions for transcription, the API behind the app, and background processing such as post-meeting summaries.
• Neon, Inc. (United States; database hosted in the Singapore region): Postgres database storing accounts, transcripts, summaries, and voiceprints.
• Upstash, Inc. (United States; globally replicated infrastructure): managed Redis cache holding short-lived in-meeting state, cleared when a meeting ends and expiring within 6 hours in any case.
• Cloudflare, Inc. (United States; global network): storage and delivery of profile pictures.
• Functional Software, Inc. d/b/a Sentry (United States): error reporting. Processes technical data about error events, including where the error occurred and the meeting identifier it relates to. Configured to receive no meeting audio, transcripts, or AI message content.
• Better Stack, Inc. (United States; personal data processed primarily in the European Union, per its privacy policy): hosting for the status.saidtrack.com status page and external availability monitoring. It processes technical data about your visit when you open the status page. The monitoring itself probes our public health endpoints and carries no personal data.

Questions: support@prinsur.com